The Celest Code

Returns & Exchanges

Didn't land right? Here's how to send it back.

Return Window

You have 7 days from the date of delivery to request a return or exchange, hassle-free.

Eligibility

To be eligible for a return, items must be unused, unwashed, and in their original condition, with all tags still attached.

How to Start a Return

Email [support email] with your order number and the item(s) you'd like to return. We'll walk you through the rest, including pickup or drop-off, depending on your location.

Exchanges

Want a different size or color instead of a refund? Let us know when you reach out, we'll process it as an exchange once we receive the original item back.

Refunds

Once your return is received and inspected, refunds are processed within [5–7] business days back to your original payment method.

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